Terms & Conditions
1. Introduction
Welcome to shadeon.shop, owned and operated by SISP Innovation GmbH. These Terms and Conditions govern your use of our Website and the purchase of our design-patented and patent pending headwear products. By accessing or using the Website, you agree to be bound by these Terms and Conditions.
2. Company Information
SISP Innovation GmbH is an Italian company registered at Viale della Stazione 8, 39100 Bolzano, Italy. Our Products are designed and manufactured in Italy and China. For any inquiries, you can contact us at info@shadeon.shop.
3. Use of the Website
By using our Website, you represent that you are at least the age of majority in your state or province of residence. You agree not to use our Website for any unlawful or unauthorized purpose.
4. Orders and Payments
All orders placed on our Website are subject to acceptance and availability.
Prices are listed in USD and do not include taxes, duties, or shipping fees unless otherwise stated.
Payment methods accepted include Paypal and most Credit Cards.
We reserve the right to refuse any order for any reason, including suspected fraud or unauthorized transactions.
5. Shipping and Delivery
We ship our Products to the United States and other select countries.
Shipping costs and estimated delivery times will be provided at checkout.
We are not responsible for delays caused by customs clearance or other external factors.
6. Returns and Refunds
Customers may return Products within 30 days of receipt for a refund or exchange, provided the Products are unused and in their original packaging.
The customer is responsible for all shipping costs associated with returning the Product.
Refunds will be processed within 14 business days of receiving the returned Product.
To initiate a return, please contact us at info@shadeon.shop.
7. Warranty
Our Products are covered under a limited warranty in accordance with US law. This warranty guarantees that the Products are free from defects in materials and workmanship for a period of 30 days from the date of delivery.
The warranty does not cover damage caused by misuse, neglect, unauthorized modifications, or normal wear and tear.
To make a warranty claim, please contact us at info@shadeon.shop with proof of purchase and details of the defect.
8. Safety Information
Our Products include magnets. Magnets can pose serious health risks if swallowed or inhaled and should be kept away from children. Please handle the Products with care and store them safely out of reach of children.
9. Intellectual Property
All content on our Website, including but not limited to logos, designs, trademarks, and product descriptions, is owned by SISP Innovation GmbH and protected by intellectual property laws. Unauthorized use is prohibited.
10. Privacy Policy
We collect and process personal data in accordance with our Privacy Policy. By using the Website, you consent to such processing.
We use cookies and tracking technologies for Website functionality, analytics, and personalized advertising, including Google Ads and social media platforms. You can manage your cookie preferences through your browser settings.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit theMicrosoft Privacy Statement.
11. Limitation of Liability
To the fullest extent permitted by law, SISP Innovation GmbH shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Website or Products.
12. Governing Law
These Terms and Conditions are governed by the laws of Italy, without regard to its conflict of law principles. Any disputes shall be resolved in the competent courts of Bolzano, Italy.
13. Changes to the Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Website.
14. Miscellaneous
Force Majeure: We are not liable for delays or failure to perform due to events beyond our reasonable control.
Severability: If any provision of these Terms and Conditions is deemed invalid, the remaining provisions shall remain in full force and effect.
By accessing our Website or purchasing our Products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
For further information, please contact us at info@shadeon.shop.